Privacy Policy

At kootsfaith ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website kootsfaith.bigcartel.com, use our services, or make a purchase from us. Please take a moment to review our practices to ensure that you understand how we handle your personal information.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information that helps us improve your experience with us and fulfill orders. This includes:

Personal Information: When you make a purchase, register an account, or contact us, we may collect your name, email address, phone number, shipping address, billing address, and payment information.
Usage Data: We automatically collect information about how you interact with our website, including IP addresses, browser types, device information, pages visited, and actions taken (e.g., items added to cart, order history). This data helps us analyze trends, improve website functionality, and enhance your experience.
Cookies and Tracking Technologies: We use cookies, pixel tags, and similar technologies to track your usage of the website, customize your experience, and gather analytical data. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

The information we collect is used for various purposes, including:

Order Fulfillment: To process and deliver your orders, including billing and shipping.
Customer Support: To respond to inquiries, provide assistance, and resolve issues.
Marketing and Promotions: With your consent, we may use your email address to send you newsletters, offers, and updates about our products. You can opt-out at any time.
Website Improvement: To analyze user behavior and optimize the performance of our site, ensuring a better shopping experience.
Compliance: To comply with legal obligations, resolve disputes, and enforce our terms and conditions.

3. How We Protect Your Information

We take your privacy seriously and implement reasonable security measures to protect your personal data. These measures include:

Encryption: Sensitive payment information is encrypted using SSL (Secure Socket Layer) technology during transmission.
Access Control: We limit access to your personal information to authorized personnel who need it to process your orders or respond to customer service requests.
Data Storage: Your data is stored securely and retained only as long as necessary to fulfill our business needs or comply with legal obligations.

4. Sharing Your Information

We may share your personal information in the following circumstances:

Service Providers: We may share your data with trusted third-party service providers, such as payment processors, shipping carriers, and email marketing platforms, to help us operate our business and deliver services to you.
Legal Compliance: We may disclose your information if required to do so by law, to protect our rights, or to comply with a legal process.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of the transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

Access: You can request access to the personal data we hold about you.
Correction: You can update or correct your personal information if it is inaccurate or incomplete.
Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
Opt-Out of Marketing: You can opt-out of receiving promotional emails at any time by clicking the "unsubscribe" link in the email or contacting us directly at [email protected]

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, analyze site traffic, and personalize content. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of our website.

7. Third-Party Links

Our website may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information from our records. If you believe we may have information from or about a child under 13, please contact us at [email protected].

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. When we make significant changes, we will notify you via email or by posting a prominent notice on our website. The "Effective Date" at the top of this policy will always reflect the most recent revision.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

kootsfaith

Email: [email protected]
Phone: 910-888-7074